Privacy Policy

1. Introduction

Senseys ("Senseys," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a form, communicate with us by phone, SMS, or email, or otherwise interact with our services.

Senseys is operated by Senseys - Digital Performance LTDA, a company based in Brazil, providing real estate marketing and demand-generation services to clients in the United States.

By using our website or providing your information to us, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

• Contact information: name, email address, phone number, company/brokerage name, business role
• Information you submit: responses to qualification questions, messages sent to us, information provided during a consultation or call
• Communications data: records of calls, SMS messages, and emails exchanged with us
• Technical information: IP address, browser type, device information, and data collected through cookies and similar tracking technologies
• Information from third-party platforms: information submitted through Meta (Facebook/Instagram) Lead Ads or Instant Forms, and scheduling information from Calendly

3. How We Collect Information

• Directly from you, through forms on our website or landing pages
• Through Meta/Facebook Lead Ads and Instant Forms
• Through phone calls, text messages, and email correspondence
• Through our scheduling tool (Calendly)
• Automatically, through cookies and tracking technologies when you visit our website

4. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you request
• Qualify leads and determine fit for our services
• Schedule and manage appointments and consultations
• Send you SMS, email, or phone communications related to our services
• Send marketing communications, where you have consented to receive them
• Improve our website, services, and marketing campaigns
• Comply with legal obligations

5. SMS / Text Messaging Terms

By providing your phone number and opting in through our forms, you consent to receive text messages (SMS) from Senseys related to your inquiry, appointment scheduling, and — where you have separately opted in — marketing communications.

Message frequency varies.

Message and data rates may apply.

Reply STOP at any time to opt out of receiving text messages from us.

Reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchasing any service.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except as required to provide the messaging service itself (e.g., our SMS platform provider).

Carriers are not liable for delayed or undelivered messages.

6. Email Communications

We will only send you marketing emails if you have opted in to receive them. Every marketing email includes a clear way to unsubscribe. We honor unsubscribe requests promptly. We do not use false or misleading subject lines, and we identify ourselves clearly as the sender in every email.

7. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers who perform functions on our behalf, including our SMS/voice provider (Telnyx), our CRM platform, our scheduling tool (Calendly), and our email service provider
• Meta and Google, where you have interacted with our ads or forms on those platforms, in accordance with their own privacy policies
• Legal and safety purposes, where required by law, legal process, or to protect our rights or the safety of others
• In connection with a business transaction, such as a merger, acquisition, or sale of assets

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, including maintaining business records, complying with legal obligations, and resolving disputes.

9. Your Privacy Rights

Depending on your state of residence, you may have rights under applicable U.S. state privacy laws (such as the California Consumer Privacy Act and similar laws in other states), including the right to:

• Know what personal information we have collected about you
• Request deletion of your personal information
• Correct inaccurate personal information
• Opt out of the sale or sharing of your personal information (we do not sell personal information)

To exercise any of these rights, contact us using the information in Section 15.

10. Cookies and Tracking Technologies

Our website may use cookies and similar technologies, including the Meta Pixel and Google tracking tags, to understand how visitors use our site and to measure the effectiveness of our advertising. You can control cookies through your browser settings.

11. Children's Privacy

Our services are intended for business professionals and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

12. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

13. International Data Transfers

Because Senseys is based in Brazil, information you provide to us may be accessed, stored, or processed in Brazil. We take steps designed to ensure your information continues to receive an appropriate level of protection wherever it is processed.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. Material changes will be reflected on this page.

15. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at: